Consulting on the Inside: An Internal Consultant's Guide to

By B. Kim Barnes and Beverly Scott

Book Overview

Are you an internal consultant--a staff member who serves in a consultative role within your organization? Then you need this hands-on guidebook to help you better understand your role and improve your performance.

Whether you're a change agent, trusted advisor, or someone who serves in varying capacities, it's important to design your job, develop a formal agreement, and build your practice.

Consulting on the Inside provides a solid background for internal consultants and serves as a roadmap for cultivating a successful career. You'll learn how to: maintain an outsider's objectivity while applying an insider's knowledge of the organization build relationships but be up-front about challenges and issues design your role to fit the client's needs and the organizational situation handle roadblocks and deal effectively with difficult clients market your consulting services within the client organization.

You'll find a thorough examination of the eight phases of the consulting process, a comprehensive analysis of the differences between internal and external consultants, and success stories demonstrating the personal qualities you need to build trust and relationships. Consulting on the Insidealso provides a complete toolbox for getting the job done, including tips and techniques, checklists, forms, a sample hiring agreement, and ready-to-use agendas...

• Format: Paperback
• Language: English
• ISBN: 1562867458
• ISBN13: 9781562867454
• Release Date: April 2011
• Publisher: ASTD
• Length: 320 Pages
• Weight: 1.15 lbs.
• Dimensions: 0.7" x 6.9" x 9.9"

Customer Reviews

Good...

This was a very good book. It has been a very good resource for me to use and to reference. I also recommend "Driver's Ed For Today's Managers" by Helm Lehmann. He's mentioned in the book; his talks more about managerial skills AND consulting.

consulting on the inside - very valuable resource

Very hands on; excellent resource for an internal consulting course we were developing. Very practical and valuable information.

Indepth Analysis on Organisational 'Chaos'

Lets face it, most, if not all, organisations are chaotic. Different perspectives and assumptions makes decision making a living hell. Consulting from the inside provide a eye-opening excursion into the attributes of imperfection in business operations and strategic planning. And subsequently create a pool of insights into how management should identify and recreate themselves in both stable and adverse environments. A must read for process planners, black-belts and management advisors.