Cisco Unified Contact Center Enterprise (UCCE)

by Gary Ford

Book Overview

Cisco Unified Contact Center Enterprise (UCCE) The complete guide to managing UCCE environments: tips, tricks, best practices, and lessons learned Gary Ford Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the guidance you need to optimally configure and manage...

• Format: Paperback
• Language: English
• ISBN: 1587141175
• ISBN13: 9781587141171
• Release Date: July 2011
• Publisher: Cisco Press
• Length: 287 Pages
• Weight: 1.20 lbs.
• Dimensions: 0.7" x 7.5" x 8.9"