Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine

by Jeanne Bliss

Book Overview

A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced the customer experience transformation... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1119047609
• ISBN13: 9781119047605
• Release Date: June 2015
• Publisher: Jossey-Bass
• Length: 288 Pages
• Weight: 1.36 lbs.
• Dimensions: 0.9" x 6.3" x 9.3"