The Truth About Teams "If you're considering self-managing teams for your own business, Business Without Bosses should be on your reading list." -- Managing Office Technology "Anyone who wants to become or stay a manager needs to master this book's practical and philosophical lessons." -- Allan R. Cohen Vice President, Academic Affairs, Babson College and author, The Portable MBA in Management and Influence without Authority "The 'real-world' case studies will appeal to executives who need answers, not theory, about self-managed teams." -- William Band Vice President, Rath & Strong, Inc., management consultants and the author of Creating Value for Customers and Touchstones This insider's tour shows you how organizations including Texas Instruments, IDS Financial Services, and W. L. Gore & Associates have discarded the old concept of "boss" and flourished with a new and effective team management style. Charles C. Manz, Ph.D. and Henry P. Sims, Jr., Ph.D., the authors of SuperLeadership , use real-world examples of success and failure to guide you through the intricacies of teamwork in a variety of service and manufacturing settings and in all stages of development.
This book describes eight case studies of companies that have used self-managing teams. Each is different; most are fairly successful, but all are illuminating. The book is written well enough that it is a much more engaging read than most business books.I was particularly interested by their study of W.L.Gore, which has perhaps the most remarkable structure (or lack of it) of any company in America. They provide enough detail to get a sense of a really remarkable company; most of the other case studies, which involve providing autonomy to small groups rather than completely demolishing the traditional company hierarchy, are both less impressive in their achievements and easier to implement.The book does a good job of making the case for autonomy, and the authors include the necessary caveat that you can only build a crack team out of good quality employees. The fundamental argument is that people work better and harder when they're given autonomy, and that companies can therefore reap big rewards from doing so.Readers interested in this area might also like to look at Ackoff's "The Democratic Corporation". Both books, however, in reviewing how to improve a company's performance by changing its internal structure, don't address the ownership issue at all--i.e. whether employee ownership is a necessary or at least valuable part of the mix in creating the right incentives for employees to "behave like owners". That aside, however, I can strongly recommend this book: it's a fascinating survey of some unusual but very powerful management strategies.
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