In the last 10-15 years there has been a lot of talk about customer service. Although most organizations still struggle in this area, those that have emerged as leaders in their industry understand... This description may be from another edition of this product.
Format:Paperback
ISBN:0976249308
ISBN13:9780976249306
Release Date:September 2005
Publisher:Customer Centered Consulting Group, Inc.
ThriftBooks sells millions of used books at the lowest everyday prices. We personally assess every book's quality and offer rare, out-of-print treasures. We deliver the joy of reading in recyclable packaging with free standard shipping on US orders over $15. ThriftBooks.com. Read more. Spend less.