Presents a systems way of thinking that makes complex business issues and situations manageable. Addresses the issue of quality facing American business, and how to change a business organization and improve its position. Written in an entertaining style, the book is in the format of an exchange of letters between two CEO's discussing these and other issues and working out the systems way of thinking.
ThriftBooks sells millions of used books at the lowest everyday prices. We personally assess every book's quality and offer rare, out-of-print treasures. We deliver the joy of reading in recyclable packaging with free standard shipping on US orders over $15. ThriftBooks.com. Read more. Spend less.