Baldridge Award Winning Quality: 13th Edition- Covers the 2004 Award Criteria How to Interpret the Baldrige Criteria for Performance Excellence

By Mark Graham Brown

Book Overview

The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1420080148
• ISBN13: 9781420080148
• Release Date: April 2008
• Publisher: Productivity Press
• Length: 362 Pages
• Weight: 2.05 lbs.
• Dimensions: 1.3" x 8.5" x 11.0"