Award Winning Customer Service: 101 Ways to Guarantee Great Performance

By Renée Evenson

Book Overview

Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0814474543
• ISBN13: 9780814474549
• Release Date: September 2007
• Publisher: Amacom
• Length: 250 Pages
• Weight: 1.15 lbs.
• Dimensions: 9.0" x 0.6" x 6.0"