This is the first book that combines Artificial Intelligence and Service Science. In the long run, neither can survive without the other. As far as Artificial Intelligence is concerned, there are a lot of books on the market. It has been mentioned there are 300 AI books, and over 200 ChatGPT books. That might not be exactly correct but the point has been made. This book is easy to read. Not all AI books are easy to read. Some AI books are for experts...