Anger at Work: Learning The Art Of Anger Management On The Job

By Hendrie Weisinger

Book Overview

Weisinger's anger management skills will help you respond productively to provoking work situations: harassment, angry groups and coworkers, incompetence, career plateaus, cut benefits, and more. Teaches you how to use anger as a positive force for improving results in multiple and diverse ways: increasing productivity and profits, building relationships and morale, and enhancing customer service and job enjoyment. Provides breakthrough skills -- mood sensing, mood infecting, immunizing yourself to emotional contagion -- that will allow you to transform anger from a negative, self-defeating experience into a powerful and creative energy source.

• Format: Paperback
• Language: English
• ISBN: 068814764X
• ISBN13: 9780688147648
• Release Date: August 1996
• Publisher: Harper Perennial
• Length: 178 Pages
• Weight: 0.40 lbs.
• Dimensions: 0.6" x 5.2" x 8.0"

Customer Reviews

Simple lessons in understanding

I spent the better part of a couple of years working with a sharp entreprenuer. He continuously sabotaged his efforts to grow the business because of his inability to control his anger. His displays of anger were nothing short of explosive - vile language, throwing objects, turning beat red and stiffening like a board. The staff tension level rose considerably whenever he came into the office, which fortunately was not often. It was always hard to tell when he would blow but money was always a factor.What he never realized was his displays of anger only resulted in his staff being less productive. They were afraid to bring problems to his attention while they were still fixable. A great deal of time was spent trying to hide things from him. This staff worked very hard to do things right but his rigidity and insistance on doing things the same way as he had always done made it difficult in a rapidly changing industry.This book gave me a good understanding for what was going on. His explosions were mostly due to his own attributions for the intentions of his staff. His belief that people were trying to cheat him and that they were actively resisting his control only fueled his anger. In the end I was able to help him calm down to some extent. Years with good therapist and stronger motivation may have helped even more. The staff though was a little more receptive to understanding the reasons behind his anger. It may not have made it more tolerable but it did help them learn to hit the triggers a little less often.