- IT Service Management Based on ITIL® V3 - A Pocket Guide (English version) (ITSM Library)
- IT Service Management: An Introduction
- ITIL V3 Foundation Exam: The Study Guide (English version)
- Release and Control for IT Service Management, Based on ITIL: A Practitioner Guide
- Service Strategy Based On Itil V3: A Management Guide (Best Practice (Van Haren Publishing))