It Financial Management
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ITIL V3 Foundation Exam: The Study Guide (English version)
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Service Design Based on ITIL V3: A Management Guide
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IT Service Management: An Introduction
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Release and Control for IT Service Management, Based on ITIL: A Practitioner Guide
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Continual Service Improvement Based on ITIL V3: A Management Guide
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IT Service Management Based on ITIL® V3 - A Pocket Guide (English version) (ITSM Library)
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IT Service Management - een introductie
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The ISM Method: Past, Present and Future of IT Service Management
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Service Strategy Based On Itil V3: A Management Guide (Best Practice (Van Haren Publishing))
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Frameworks for IT Management A Pocket Guide (Frameworks for IT Management)
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Service Transition Based on Itil V3 - Management Guide
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IT Service Management: An Introduction
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Foundations in IT Service Management, basierend auf ITIL (German Version): Basierend Auf ITIL
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IT Service Management Guide: Vol. 1
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